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Sell in the conversation

Recommend products people can actually buy.

Zorachat answers product questions, recommends the right options, and helps customers decide — then sends a catalog card so they can checkout on your website.

product answers
In-chat

product answers

commerce cards
Native

commerce cards

from question to sale
Same thread

from question to sale

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How it actually works

Sales assistance that actually closes

Zora does not dump a product dump into the chat. It answers the buying question, picks a fit from your catalog, and hands the shopper a real next step.

01

Recommend from what you actually sell

The assistant is trained on your products — sizes, materials, stock, delivery, and the differences between options. It can suggest the navy tote that fits a laptop instead of a generic “here is our shop” reply.

02

Show a card they can tap

On WhatsApp, Instagram, and Facebook, Zora can send a native product card from your Meta catalog: photo, price, and availability. On your website, it can point to the same listing.

03

Checkout is yours. Payment is yours.

Tapping the card opens your website checkout (or a payment link you already use). The customer pays through your processor — Stripe, Paystack, PayPal, Razorpay, and others. Meta and Zorachat do not hold the money.

What you get with Sales Assistance

Built to keep conversations moving and opportunities captured — without adding work for your team.

Recommend from your catalog

The assistant knows what you sell, so it can suggest the right item instead of a generic reply.

Native product cards

Share listings customers can tap — Meta commerce cards on Instagram, WhatsApp, and Facebook that open your checkout.

Buying questions, answered

Size, stock, delivery, installation — answered from your knowledge so shoppers keep moving.

Human close when needed

Custom quotes and exceptions go to your team with the full shopping thread intact.

Get started

Live in three simple steps

  1. 01

    Customer shows intent

    They ask what fits, what's in stock, or whether they can buy in the chat.

  2. 02

    Zora recommends

    The assistant suggests the right product and can send a commerce card.

  3. 03

    The sale closes

    The shopper opens your website checkout from the card (or a payment link on WhatsApp). Your team can still join if the sale needs a person.

The path

From “do you have this?” to paid order

The conversation, the catalog card, and your checkout stay connected — without a separate sales bot.

  1. 01

    Intent in the chat

    A shopper asks what fits, what’s in stock, or whether they can buy here — on WhatsApp, Instagram, Facebook, or your site.

  2. 02

    A product they can see

    Zora recommends the right item and can send a catalog card with the photo, price, and stock.

  3. 03

    Checkout on your store

    The card opens your website checkout URL. On WhatsApp, that may be a catalog order plus your payment link.

  4. 04

    You get paid

    Funds go to your payment processor and then your bank. Zorachat is the conversation — not the merchant of record.

In the product

See Sales Assistance in action

A customer buying a recommended product from an Instagram chat
Classic leather tote the assistant can recommend from the catalog
Shopper completing checkout on the merchant website after tapping a product card

Sales Assistance — frequently asked questions

Can Zorachat recommend products from my catalog?
Yes. Train the assistant on your products so it can describe items, recommend options, and send a native catalog card or a link to the listing during the conversation.
Does this work on Instagram and WhatsApp?
Yes. Sales assistance runs on WhatsApp, Instagram, Facebook Messenger, and your website. On Meta channels, Zora can send native commerce product cards from your catalog.
Can customers pay inside the Instagram or Facebook chat?
Meta ended native Instagram and Facebook checkout. Shoppers tap the product card and complete payment on your website. On WhatsApp, they may place an order in chat and pay through your payment link or gateway.
Who receives the money when a sale closes?
You do. Payment is processed by the gateway on your checkout — Stripe, Paystack, PayPal, Razorpay, or whatever you already use — and settles to your bank. Zorachat does not take or hold sale funds.
What if the customer needs a custom quote?
Zorachat handles the product questions first, then your team can take over with full context when the sale needs human judgment.

Ready to put Sales Assistance to work?

Build an assistant that answers, sells, captures leads, and brings in your team — on every channel you already use.

Build your assistant