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One AI assistant for every customer conversation.

Turn conversations into answers, leads and sales across WhatsApp, Instagram, Facebook and your website — using an AI assistant that knows your business and products.

AI handles the conversation. Your team steps in when human judgment matters.

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A shop owner using Zorachat to handle a customer conversation

Zora

Online · knows your products

Live
Hi — I can answer questions, recommend products, or bring in a teammate.
Do you still have the navy tote?
Yes. It's in stock, ships tomorrow, and I can send the product page or a payment link.
Ada from the team is joining with this conversation.

Human joined

Full context kept

Lead captured

Ready to follow up

Meta Commerce

Create once. Sell everywhere.

Create your products on Zorachat and sync them to Meta Commerce Manager — the catalog WhatsApp, Instagram, and Facebook use for shoppable cards.

Shoppers tap a product card in chat, complete checkout on your website, and you get paid through your usual processor. Meta and Zorachat do not hold the sale.

One catalog. Native cards. Your checkout. Your payout.

Start selling from one catalog
The same products selling as cards on WhatsApp, Instagram, and Facebook mobile chats

Live Agent

One inbox. Every customer conversation.

WhatsApp, Instagram, Facebook Messenger, and your website in one powerful unified inbox. See what your AI Agent is handling, jump in when a customer needs a person, and keep the full thread.

AI works across every channel. Your team stays in control from one inbox.

  • Monitor conversations in real time
  • Take over instantly, with full context
  • Collaborate and act from one place
Get Live Agent for your team

Outcome

Answer customers. Capture leads. Sell products.

Turn every customer conversation into an opportunity — support, sales and follow-up in the same thread.

Answer

Answer customers the moment they write.

The assistant knows your business, so shoppers and visitors get accurate replies at midnight or in the middle of a rush — without waiting on a queue.

9:41WhatsApp
N

North & Co

online

Today

Message

Capture

Turn interest into a lead, inside the same chat.

Names, emails and intent are collected naturally while the conversation is still warm. No pop-ups. No broken forms. Follow up while they still care.

app.zorachat.com/leads

Leads

Captured in chat

2 captured
NameEmailPhoneIntentQualification
ACAlex Chenalex.chen@email.com+1 415 555 0142Ready to book installHot
MBMaya Brooksmaya.b@email.com+1 646 555 0194Asked about pricingWarm

Sell

Recommend products people can actually buy.

Train Zorachat on your catalog. It can describe items, share a details page, and point customers to a payment link — then bring in a person when the sale needs judgment.

9:41Instagram
N

northandco

Active now

Message…

Core Features

Zorachat helps creates very rich customer engagement and sales experience for your business.

Zorachat combines human support agents with AI — one seamless assistant
Zorachat

Omnichannel

Engage, support, and sell seamlessly across WhatsApp, Instagram, Facebook, and your website with one AI assistant.

Sales Assistance

Let your assistant answer product questions, recommend the right options, and send a catalog card so shoppers checkout on your site.

Meta Products Sync

Sync products to Meta Commerce Manager. Native cards in chat, checkout on your website, payout to your processor.

Unified Inbox

Watch conversations in real time across all your channels from one workspace and take over from AI without disrupting the customer experience.

Business Knowledge

Train your assistant with docs, URLs, FAQs, product catalogs and your brand tone — one assistant that sounds like your company.

Leads capture

Automatically identify buying interest and collect customer details at the right moment, turning conversations into qualified leads.

Reach

Wherever customers message you.

One assistant. One knowledge base. One product catalog. WhatsApp, Instagram, Facebook and your website all use the same conversation — so a customer never has to start over.

WhatsApp

The inbox your customers already open

Instagram

DMs that become answers and sales

Facebook

Messenger without a second brain

Website

The same assistant on your site

A customer messaging a business from their phone
A teammate stepping into a conversation when human judgment is needed

Human Handoff

AI does the work until a human is actually needed.

Most conversations should not wait for a person. Your AI assistant answers, recommends and qualifies the lead. When something needs human judgment — a custom order, a complaint, a close — it escalates to your team with the full thread.

See how handoff works

In conversation

See the assistant at work.

A reserved film slot for a real Zorachat conversation — product recommendation, lead capture, and a human joining when it matters.

Preview of a Zorachat conversation on a laptop
Play product film

Teams that let conversations do more

4.9/5 from 200+ reviews

What sold me wasn't just the AI, it was knowing that our team could jump into any conversation the moment it mattered. Zorachat handles the repetitive questions, captures qualified leads, and lets us step in when a customer needs a human. It's like having a support team before you can afford one.

RI
Raji Ibraheem

Founder, Plot Resume

Our biggest challenge wasn't response quality, it was response speed. Zorachat gave us both. Customers receive instant answers, our team only joins conversations that actually require human expertise, and we haven't lost the personal touch. It's made our support operation significantly more efficient.

KN
Kadiri Nene

Head of Customer Experience, Minas Couture

We deployed Zorachat in minutes, trained it on our documentation, and it immediately started resolving common customer questions. The AI-human handoff is seamless, and the widget is lightweight enough that it didn't impact our site's performance. That's exactly the kind of engineering experience I look for.

RY
Raheem Yaqub

CTO, Boldlink Technologies

Turn every customer conversation into an opportunity.

Zorachat is your AI business assistant for WhatsApp, Instagram, Facebook and your website. It learns your business and products, answers customers, recommends what to buy, captures leads and brings in your team when human judgment is needed.

Build your assistant