Instant first reply
Visitors get a helpful answer in seconds — no queues and no waiting for business hours.
VerifiedMeta Tech Provider
Manage Sales & Customer Support Across Every Channel with One AI Assistant
Turn conversations into answers, leads and sales across WhatsApp, Instagram, Facebook and your website — using an AI assistant that knows your business and products.
AI handles the conversation. Your team steps in when human judgment matters.
WhatsAppInstagramFacebookWebsite
Always on
Customer support that never clocks out
Your assistant greets every visitor the moment they land — at 2am, on weekends, or during a product launch. Conversations never go cold. Your team steps in only when human judgment matters.
Every hour of the day
Nights, weekends, and peak season stay covered so no conversation goes unanswered.
Humans when it matters
AI handles the volume. Your team takes over with the full thread when judgment is needed.
Meta Commerce
Create once. Sell everywhere.
Create your products on Zorachat and sync them to Meta Commerce Manager — the catalog WhatsApp, Instagram, and Facebook use for shoppable cards.
Shoppers tap a product card in chat, complete checkout on your website, and you get paid through your usual processor. Meta and Zorachat do not hold the sale.
One catalog. Native cards. Your checkout. Your payout.
Start selling from one catalog
Unified Inbox
One inbox. Every customer conversation.
WhatsApp, Instagram, Facebook Messenger, and your website in one powerful unified inbox. See what your AI Agent is handling, jump in when a customer needs a person, and keep the full thread.
AI works across every channel. Your team stays in control from one inbox.
- Monitor conversations in real time
- Take over instantly, with full context
- Collaborate and act from one place
Outcome
Answer customers. Capture leads. Sell products.
Turn every customer conversation into an opportunity — support, sales and follow-up in the same thread.
Answer
Answer customers the moment they write.
The assistant knows your business, so shoppers and visitors get accurate replies at midnight or in the middle of a rush — without waiting on a queue.
9:41WhatsApp
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North & Co
online
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Capture
Turn interest into a lead, inside the same chat.
Names, emails and intent are collected naturally while the conversation is still warm. No pop-ups. No broken forms. Follow up while they still care.
app.zorachat.com/leads
Leads
Captured in chat
Search2 captured
| Name | Phone | Intent | Qualification | |
|---|---|---|---|---|
| ACAlex Chen | alex.chen@email.com | +1 415 555 0142 | Ready to book install | Hot |
| MBMaya Brooks | maya.b@email.com | +1 646 555 0194 | Asked about pricing | Warm |
Sell
Recommend products people can actually buy.
Train Zorachat on your catalog. It can describe items, share a details page, and point customers to a payment link — then bring in a person when the sale needs judgment.
9:41Instagram
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northandco
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Core features
One assistant for support, sales, and every channel
Zorachat
Trained on your business
Learns from your website, PDFs, FAQs, product catalog, and the instructions you type.
Sales assistance
Answers product questions, recommends the right option, and sends a card so shoppers check out on your site.
Omnichannel
The same assistant on your website, WhatsApp, Instagram, and Facebook Messenger.
Meta products sync
Create products once and sync them to Meta Commerce Manager for native cards in chat.
Team collaboration
Invite teammates with Admin or Staff access and work every conversation from one shared inbox.
Always-on live chat
Conversations keep moving on every channel — day, night, and weekends.
Unified inbox
Every channel in one inbox. Watch chats in real time from the web or the Live Agent app.
Customer support assistance
Resolves orders, returns, pricing, and how-to questions from your knowledge base, then escalates the rest.
Human handoff
Escalates to your team at the right moment, without breaking the customer’s thread.
Lead capture
Collects name, email, phone, and intent in the chat, then qualifies them. No pop-ups.
Image-aware replies
Screenshots, error messages, and product photos are understood alongside the text.
Multilingual
Detects language automatically and replies in the customer’s own language.
Reach
Wherever customers message you.
One assistant. One knowledge base. One product catalog. WhatsApp, Instagram, Facebook and your website all use the same conversation — so a customer never has to start over.
The inbox your customers already open
DMs that become answers and sales
Messenger without a second brain
Website
The same assistant on your site
Human Handoff
AI does the work until a human is actually needed.
Most conversations should not wait for a person. Your AI assistant answers, recommends and qualifies the lead. When something needs human judgment — a custom order, a complaint, a close — it escalates to your team with the full thread.
See how handoff worksZorachat Live Agent
Manage everything from the Live Agent app
Live Agent puts your Zorachat inbox on your phone. Follow every website and Meta conversation, step in when a customer needs you, and send it back to the AI when you’re done.
- Watch website, WhatsApp, Instagram, and Facebook in one inbox
- Get a push notification the moment a customer needs a person
- Take over from the AI in one tap, then hand the chat back
