Platform features

AI customer support, engineered for collaboration

From instant AI replies to seamless human handoff, multilingual intelligence, and conversational lead capture — every feature exists to keep conversations moving and opportunities captured.

Deploy for free Compare plans

What sets Zorachat apart

Most chatbots automate and stop. Zorachat orchestrates AI and humans in one continuous thread.

< 2s

median first response

Context-preserving handoff

When AI escalates, your agent sees the full thread — questions asked, answers given, screenshots shared, and sentiment detected. No awkward restarts.

handoff channels

Omnichannel human routing

Route escalations to Live Agent on mobile, Slack channels, or Telegram — wherever your team already works.

24/7

capture window

Conversational lead capture

Collect contact details naturally during support — not through interruptive forms. Leads land in your workspace ready for follow-up.

AI + Human Collaboration

Where automation ends, your team begins — without losing a single message.

Start free today

Human handoff, orchestrated

AI handles conversations instantly, while your team steps in seamlessly via Live Agent, Slack, or Telegram whenever human support is needed.

Live monitoring & takeover

Monitor conversations in real time and step in to take over from AI without disrupting customer experience.

Always-on front line

Instant answers at 2am or during peak season — your assistant never clocks out, so visitors always get help the moment they need it.

Intelligent Responses

Trained on your business. Multilingual. Image-aware. Always on-brand.

Trained on your world

Docs, URLs, FAQs, and your brand's tone of voice — combined into one assistant that sounds like your company.

Image-aware interactions

Customers can share screenshots and photos; your assistant understands context alongside text.

Multilingual support

Engage customers in their preferred language. Break down barriers and expand your reach globally.

Lead Generation

Every visitor conversation is a chance to grow your pipeline.

Lead capture

Conversationally collect customer names and emails for follow-up. Natural, non-intrusive engagement.

Conversion-ready conversations

Every chat is an opportunity. Capture intent, qualify interest, and route high-value visitors to your team.

Deploy & Control

Go live in minutes. Customize everything. Scale on your terms.

Deploy in minutes

Drop in a script, preview on your site, and go live without waiting on engineering.

Widget customization

Match your brand — colors, copy, launcher position, and assistant persona in a few clicks.

Enterprise-ready controls

Role-based access, team management, and billing built for growing support organizations.

Explore each feature in depth

Dedicated guides for every capability — how it works, what you get, and answers to common questions.

Every feature. Free to start.

Upgrade only when your volume demands it. No credit card to deploy.

Deploy for free

No credit card required · Live in about 3 minutes