Real-time conversation feed
See active chats as they happen across every page and every visitor on your site.
Real-time oversight
See every chat, step in when it matters
Watch AI conversations unfold in real time and take over with a single click — without breaking the customer experience. Perfect for protecting high-value deals, and catching edge cases early.
- conversation feed
- Live
- takeover
- 1-click
- in coverage
- 0 gaps
conversation feed
takeover
in coverage
What you get with Live Monitoring
Built to keep conversations moving and opportunities captured — without adding work for your team.
One-click takeover
Jump in from monitoring to takeover instantly — the AI steps aside without a jarring transition.
Catch edge cases early
Spot tricky or high-value conversations and intervene before they go sideways.
Coach your assistant
Use live visibility to refine training so the AI keeps getting sharper over time.
How it works
Live in three simple steps
- 01
Open the live feed
See every active conversation streaming into your dashboard in real time.
- 02
Spot the moment
Watch for high-intent buyers, frustration, or questions that deserve a personal touch.
- 03
Take over instantly
Click once to join. The AI hands you the thread and steps back until you return control.
Live Monitoring — frequently asked questions
- Can I watch AI conversations in real time?
- Yes. Zorachat live monitoring streams active conversations into your dashboard as they happen, so your team always has visibility into how the assistant is performing and where a human might be needed.
- How do I take over a conversation from the AI?
- From the live monitoring view you can take over any conversation in one click. The AI steps aside, you continue the same thread with full context, and you can hand control back whenever you like.
- Does taking over disrupt the visitor's experience?
- No. The transition is seamless — the visitor simply continues the same conversation while a human quietly takes the wheel, with no restarts or lost history.
Ready to put Live Monitoring to work?
Deploy Zorachat free in minutes. No credit card required.
Deploy for freeNo credit card required · Live in about 3 minutes