Sub-second first response
Visitors get a helpful answer the instant they ask — no queues, no waiting for business hours.
Always-on front line
Instant answers, any hour of the day
Zorachat live chat greets every visitor the moment they land — answering questions at 2am, during a product launch, or at peak season. Your assistant never clocks out, so no conversation goes cold.
- median first reply
- < 2s
- always available
- 24/7
- faster than email
- 10x
median first reply
always available
faster than email
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What you get with Live Chat
Built to keep conversations moving and opportunities captured — without adding work for your team.
Natural, on-brand conversations
Replies sound like your company, not a rigid script, keeping the experience human and warm.
Deflect repetitive questions
Shipping, returns, pricing, and how-tos are answered automatically so your team focuses on hard problems.
Escalates when it matters
When judgment is needed, the chat hands off to a human with the full thread intact.
Get started
Live in three simple steps
- 01
Visitor opens the chat
The Zorachat launcher invites visitors to ask anything, on any page of your site.
- 02
AI answers instantly
Trained on your business, the assistant replies in seconds with accurate, on-brand information.
- 03
Hand off if needed
Complex or high-value chats escalate to your team with full context preserved.
In the product
See Live Chat in action
Live Chat — frequently asked questions
- How fast does Zorachat live chat respond to visitors?
- Zorachat typically responds in under two seconds. Because answers are generated by an AI assistant trained on your business, visitors get instant help around the clock without waiting for an agent to be available.
- Does live chat work outside business hours?
- Yes. Zorachat live chat runs 24/7, so visitors get instant answers at night, on weekends, and during traffic spikes. When human input is required, conversations are queued and handed off with full context.
- Can a human take over the live chat?
- Absolutely. Your team can jump into any live conversation via Live Agent, Slack, or Telegram, and the AI steps back while keeping the entire history visible.
Ready to put Live Chat to work?
Build an assistant that answers, sells, captures leads, and brings in your team — on every channel you already use.
Build your assistant